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ALE FAQ

Red Comet offers the following subjects:

Our mission is to provide you with answers to all your questions, regarding your online learning needs. We have compiled answers to questions that our students have come across in the past, to help you find answers at the tip of your fingers (literally!). However, we are always available, if you need to talk to someone in person, to get your questions answered.

1. TUITION-FREE REGULATIONS

2. ENROLLMENT PROCESS

3. GENERAL

4. TECHNICAL

5. PARENTS

6. SCHOOL OFFICIALS & STUDENTS

1. TUITION-FREE REGULATIONS

 

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2. ENROLLMENT PROCESS

How do I register for a tuition-free course?

Red Comet partners with Toppnish School District and Tukwila School District to provide the tuition-free online program. Please call us at 1-888-730-1101 (ext. 704) for the link to register.

Below are the steps for the enrollment process:

What are the requirements to be enrolled in the Red Comet tuition-free program?

When is the tuition-free program available?

This tuition-free program is available only during the school year from September to June.

 

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3. GENERAL

Do I need to have a computer to take a course?

Yes – you need access to a computer and to the internet to take a Red Comet course. If you plan on working on the courses at home, you need to have access to a computer. If you plan to complete most of your school work on the school premises, then you can avail yourself to the computers at your school. If this is not possible, you should seek out computers at your local library, recreation centers, community centers or religious centers.

How do you protect against cyber predators?

We realize that online learning can raise fears about online predators. This is why we make our courses password-protected and secure. We encourage parental involvement and partner with both students and parents to keep and maintain a safe online learning experience. Strong parenting coupled with educating students of the risks of online predators remains vital and essential.

How much time do students spend on the computer?

In order for students to complete a Red Comet course, we expect them to spend at least 80 to 90 percent of their time on the computer. The rest of the time may be spent reading outside literature that is readily available at local libraries and schools. Computers help us provide you with effective assessment, planning, and time-management tools. Computers also act as powerful teaching tools that can motivate, stimulate, and inform students about the world around them. This is why we use a unique multimedia approach that also includes reading books as well as going through various educational websites and pertinent videos on the internet.

What computer skills are required?

Some basic skills are required. Use of the computer is an important part of the program. The program is user-friendly.

Will Red Comet work for students with language barriers or special needs? What about gifted students?

Yes. Students work at their own pace. Red Comet works for students who need extra time to master a subject, as well as those who learn quickly. Red Comet teachers can make accommodations for students with special needs and will work with the students’ case manager at their resident school. Students / Parents / Schools must submit proof of IEP documentation in order to be eligible for any type of accommodations.

Gifted students can access our Advanced Placement (AP) courses.

What subjects does Red Comet offer?

Red Comet offers the following subjects:

Is Red Comet accredited?

Yes. Red Comet is Accredited by Cognia AdvancEd.

Do students earn credit for Red Comet courses?

Yes, you earn credits for Red Comet courses upon successful completion of all course requirements. We do not award partial credits for incomplete courses.

What courses are offered during the school year?

Red Comet offers core, AP and elective courses year-round. For a full listing, please click here to view our course catalog.

Does Red Comet offer tuition-free courses during the summer session?

No. Red Comet will NOT offer tuition-free courses in summer.

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4. TECHNICAL

Will popup blocker software affect my use of the Red Comet web site?

Yes. You will be required to allow pop-ups on the Red Comet website.

Will my computer meet Red Comet technical requirements?

Virtually all PCs will run Red Comet courses, but we have listed system requirements just in case.

Red Comet uses Agilix Buzz® which supports the following browsers:

Students may study course material on iPads, iPhones and other mobile devices. However, when it is time to take the final tests / submit final essays & assignments, we require that the students log in from a regular computer / laptop (Recommended browser – Chrome).

Can I use my chromebook for viewing courses and submissions?

You can view courses on your chromebook and make submissions on tests. However, DO NOT make Google docs/sheets/slides as attachments for ANY assignment submissions. These will NOT be accepted. You need to type your answers (or copy and paste from your prepared google document) in the submission box provided within the course assignments.

Dialup Internet Connections – (not recommended)

Red Comet does not support dialup connections and strongly recommends DSL or cable Internet connections.

Headsets – (highly recommended)

To provide the best online learning experience for the student, it is recommended that noise-cancelling headsets be used. Red Comet recommends the LogicTech ClearChat Comfort USB headset. These headsets can be found at various stores or Online for under $30.

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5. PARENTS

How can I help my children be successful?

Be involved with their learning! Encourage them to develop a schedule for working on their courses. Help them set aside a specific time each day when they can focus on Red Comet courses. If this time slot is the same every day, it helps set the routine for your student and you will see good progress. Make a list of assignments / essays / modules that must be completed by certain specific dates – this will give your student a timeline that he/she can follow. Discuss assignments with your students. Share in their learning. Celebrate their success. Each week, log into the Red Comet site as a parent and check your student’s progress in each enrolled course. Contact teachers if you have questions. Contact Red Comet staff if you have concerns.

How do I communicate with my student’s teachers or with the Red Comet staff?

Red Comet staff and teachers encourage and appreciate parent communication. The Red Comet issued login id is the best vehicle for communicating regarding your concerns / questions. Phone calls are also effective means of communication when you have a question.

As a parent how can I monitor my student’s progress?

Parents can monitor student progress by checking online and seeing what portion of the course the student has completed. Parents may also communicate with their student’s teacher(s) / Red Comet staff to check the student’s progress.

How will my student receive their final grade?

For all students, final grades will be sent to the registrar at the resident public / private school in which your student is enrolled. You will be notified when this happens so that you can follow-up with your registrar. This registrar will then issue a final transcript.

If a student is homeschooled, the parent will receive this electronic copy. If a parent wants a printed transcript, it will be mailed upon request.

 

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6. SCHOOL OFFICIALS & STUDENTS

Is Red Comet accredited?

Yes. Red Comet is Accredited by Cognia AdvancEd.

Will Red Comet help my student in picking courses?

Students must work with academic counselors at their public or private school to decide on which courses they must enroll in.

Can a student enrolled in my school take a class with Red Comet?

Yes, a student enrolled in your school can register for courses on Red Comet if your school will accept credits from Red Comet.

What courses does Red Comet offer?

Red Comet offers core, AP (Advanced Placement) and elective courses. Students may enroll in Red Comet courses for original credit, credit retrieval or to better their grades. For a full listing, please see our online Course Catalog.

Does Red Comet offer credit retrieval courses?

Yes. Students may take Red Comet courses for credit retrieval, credit recovery or original credit.

How does Red Comet work for students with special needs?

Red Comet courses are written at the identified grade span reading level. Our program allows special needs students to work at their own pace and complete the course work. Red Comet teachers will make the necessary accommodations to assist students with special needs and help them successfully complete the coursework. These accommodations include extending timelines to complete the coursework, and providing tests on paper format (tests must be administered by a proctor). Red Comet may be able to provide a podcast audio file for some courses. Students can access the file on site or download to listen to offline. In the past, students with special needs (autism, ADD, ADHD, visually-impaired, blind, hearing-challenged, impairments due to substance abuse, etc.) have successfully completed their coursework on the Red Comet platform.

However, Red Comet teachers are not endorsed in special education and students with an IEP must continue to work with their case manager at their resident school to meet the objectives of the IEP. Students / Parents / Schools must submit proof of IEP documentation in order to be eligible for any type of accommodations.

Can a student print or download a copy of the course lessons to study offline?

It is NOT possible to download the course. However, some courses allow students to print lesson pages.

How does our school receive final grade information?

When a student completes a course, Red Comet will e-mail an electronic copy of the “Course Grade Report” to the school. The Report contains information regarding the final grade and credit earned.

I have more questions about a student attending Red Comet. Whom should I contact?

Please email us so that we may address all your questions. You may also call us on the toll free number: 1-888-730-1101 (ext. 704) OR (888) 730-1908.

Can our school use Red Comet online courses but use our teachers to teach the course and conduct all the grading?

No – this option is NOT available in the tuition-free program.

Can I recommend Red Comet to students who have been expelled or are involved with a long-term suspension?

Red Comet may accept a student who has been expelled or has a long-term suspension. These students will be treated as home-schooled students.

My student did not score well in the final test. Can you allow him to re-take the test so that he can ‘better’ his scores?

No. Under no circumstance will Red Comet allow a student to re-take a test. All grades are final. Essays, assignments and other key course requirements will be excused only in the case of IEP Accommodations. Students without a formal IEP that is submitted to Red Comet teachers will NOT be excused from completing essays, assignments and other key course requirements.

What is your grading policy?

The grading policy for each course is published in the course.

What are the general course requirements?

Prior to starting course work, Students must read and ‘accept’ the Written Student Learning Plan prior to starting the course. The Written Student Learning Plan clearly outlines the syllabus and other course requirements.

In order to receive credit, all courses require the student to complete the following as part of course work:

  1. All Final tests
  2. All course essays & assignments
  3. Any Reading Comprehension exercises
  4. Any Course (research-based) projects
  5. Any lab-based activities
  6. Any Discussion questions
  7. All weekly homework assigned by the Red Comet teacher

Complete all assignments, essays and projects as part of the coursework. Please refer to the grading policy to figure out what you need to complete to get your final scores. Go to your grade book to keep track of your scores.

What will the school have to do?

The school must approve the student to register in a Red Comet course.

We need a school contact with whom we can stay in touch; we will send updates on the student’s progress and contact you in case of non-progress.

Is there software I will need to access information on my registered students?

No – our platform is web-based. You do not need any special software to access our system. You just need a working computer and reliable high bandwidth connection.

Do you check for plagiarism?

No. Under no circumstance will Red Comet allow a student to re-take a test. All grades are final. Essays, assignments and other key course requirements will be excused only in the case of IEP Accommodations. Students without a formal IEP that is submitted to Red Comet teachers will NOT be excused from completing essays, assignments and other key course requirements.

Can my student access online classes all day, every day? Including weekends?

Yes – our online system is available 24/7.

Will my student receive instruction on how online learning works?

Each course also has a navigation module, which provides details on course layout etc.

Will teachers answer email right away?

Teachers receive many emails each day so they strive to reply to students needing help and answering questions within 24 to 48 hours during the school week while correcting and returning assignments within 5 business days.

How are assignments submitted?

All assignments are turned in through web tools provided on our online platform. On occasion, a student may need to submit work in formats other than a text response (for example, charts, videos, audio files, PowerPoint presentations, drawings etc.) This depends entirely on the subject matter dealt with in the course.

Do students need to come to the Red Comet office for any reason, such as tests?

No – students are not required to visit the Red Comet office. All questions can be answered via phone or email.

Do students have to go to school to work on the course?

No – students can do most of their work at home or at another location.

My student does not have access to a computer. What are his options?

The student can login from the school computer. When school is closed, the student can log in from a public library or a community center. Alternately, the student can also work from a friend / mentor’s home. All work will be saved on the Red Comet platform. The student can continue his/her work from different locations.

What if my student needs technical help?

Students are responsible for contacting the Red Comet Help desk for assistance. Computer problems do not excuse the student from required work so it is very important to seek solutions for technical problems immediately. If the problem cannot wait, the student can also call our toll-free number to seek assistance. Technical support will be available from 9:00 to 5:00 Mondays to Fridays (Pacific Standard Time).

How will my student contact the Red Comet teacher?

Students can communicate with the teacher on our Learning Management Platform. Students can also contact their Red Comet teacher by sending an email. These emails will be answered within 24-48 hours. Students may also call our toll free phone (1-888-730-1101 – ext.709) and leave a message for the teacher or ALE administrator to return the call. This information is posted in the Getting Started section of every Red Comet course.

Teachers at my school are superb. I want the students to use the teachers at my school to help my students. Can this be done?

Students can get academic help from their teachers at school. However, if students have questions on the tests, essay prompts or submissions, then they must direct these questions to the Red Comet teacher.

I want teachers at my school to evaluate the student assignments. Can this be done?

No – this option is NOT available in the tuition-free program.

I want the teachers at my school to grade the final tests. Can this be done?

No – this option is NOT available in the tuition-free program.

Do the Red Comet teachers have office hours so my student can make an appointment or call to talk directly with them?

The best way to contact a teacher is on the Learning Management Platform or via email. Teachers will respond to the students’ email.

When do my students submit their assignments?

Students should turn in their assignments on or before the due date specified on the course. Not keeping up with the due dates could affect student performance on the course.

Students should turn in their assignments on or before the due date specified on the course. Not keeping up with the due dates could affect student performance on the course.

Yes.

How will the student take the tests?

All tests are online. For most courses, you must type your essay/composition and take the final test online.

How will the student submit assignments?

For some of the elective/enrichment courses, you will have an option of typing your work on your computer and uploading a file to the site.

For some elective courses (like Foreign Languages/Arts / Music / Physical Education), you will need to scan or record your work and upload a PDF file, Audio file etc. to the site.

For most courses, students will type their answers in a dropbox provided for each assignment on the site.

How long will the student have to complete the course?

Students will have 150 days (about 5 months) to complete the course.

Can the student register for a course anytime during the year?

No – Tuition-free courses have clear start and end dates. For more information, please call 1-888-730-1101 (ext. 704).

Is it possible to complete a course in a week’s time?

No. A student needs to put in at least 75 hours of study and work time to complete a course. Please note that most students complete a Red Comet course in 4 to 5 month time.

Will the student get a final grade for the course? What if the student could not complete all the course work?

Students will receive a transcript only when they have a passing score on the course.

Can my student get a time extension for a course? There were special circumstances that prevented the student from completing the coursework?

Yes – there will be time extensions ONLY if there is a valid reason (illness, accident, family issues, unforeseen circumstances, etc.)

Can a student receive partial credit for a course?

No. Red Comet will not issue a transcript for partial credit. However, if you are attending a private school, your school may apply the student’s score to issue a partial credit.

How many hours per week should students devote to a Red Comet course?

Students are required to spend at least 5.55 hours a week OR 1.11 hours each weekday on the course. This will ensure steady progress.

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Accreditation & Approvals